Central Florida Public Adjusters

For Central Florida homeowners and businesses stuck with a denied, underpaid, or storm-damaged insurance claim — we work only for you, never the insurance company, to get every dollar your policy allows.

Free, no-obligation review of your denied or lowball claim. We don’t get paid unless you do.

● In the insurance industry since 1991 · Licensed Public Adjuster (Lic. #A161638)★ 4.8 · 10 Google reviews ● Not Affiliated With Any Insurance Company ● Serving the Orlando Metro & Central FL

Insurance companies have adjusters protecting their interests. You need one protecting yours.

After a hurricane, a burst pipe, a roof leak, or a fire, you expect your carrier to pay what it truly costs to make your property whole. Too often they delay, lowball, or deny — and hope you won’t push back. A licensed public adjuster levels the playing field. We handle the inspection, documentation, estimate, and negotiation, and we answer to one party: you.

Denied

Claim denied?

A denial is not the final word. We re-examine your policy for coverage the carrier ignored, prove the true cause of loss, and reopen the claim.

Underpaid

Settlement too low?

If the check doesn’t come close to your repair costs, we re-scope the damage from top to bottom and negotiate for what the rebuild actually costs.

Storm

Storm or hurricane damage?

Wind, water, roof, and ensuing damage are frequently missed or written off as “wear and tear.” We document the full loss so it can’t be dismissed.

How Public Loss Adjusters Works for You

From inspection to payout, we handle every detail — so you don’t have to fight the carrier alone.

Inspect & Document

We inspect your property from top to bottom, photograph and record every point of damage, and prepare a detailed loss estimate.

Negotiate & Advocate

We communicate directly with your insurance company so you don’t have to. Our job is to prove the claim’s value and secure the maximum settlement.

Settle & Rebuild

Once your claim is paid, you have the funds to repair, replace, or restore your property — without the stress or the delays.

Local Public Adjusters Across the Central Florida Ring

We’re based in Central Florida and serve the entire Orlando metro and its surrounding communities. Whether your loss is in the city or the suburbs, your adjuster is local — not a call center three states away.

Orlando Kissimmee Winter Garden Lake Mary Altamonte Springs Sanford

Plus the wider ring — Clermont, Winter Park, Apopka, Oviedo, Ocoee, and communities across Orange, Osceola, Lake, and Seminole counties. If your home or business took damage in Central Florida, we can help.

Why Central Florida Trusts Robert Mack

  • Licensed Florida Public Adjuster — Lic. #A161638. Senior Professional Public Adjuster, held to Florida’s statutory duty to act in your interest, not the carrier’s.
  • 20+ years of construction and insurance experience. We know both how a building is put back together and how a policy is written — the two things a claim turns on.
  • We’ve worked the other side. Experience inside the insurance industry means we know exactly how carriers evaluate — and minimize — a claim.
  • Rooted in Central Florida. Past President of the South Lake Rotary Club and active in the Lake County community for years — this is our backyard, not a territory.
  • You don’t pay unless you get paid. We’re not affiliated with any insurance company. We’re paid a percentage of what we recover for you.
“When Hurricane Andrew struck, I got a first-hand view of disaster — homes blasted apart, families left with nothing but despair. My passion has been helping families make their lives whole again, and getting a fair settlement from an industry that too often leaves them to fend for themselves.” — Robert Mack, Senior Professional Public Adjuster

Real claims. Real recoveries. Right here in Central Florida.

Recovered ≈ $29,000

Lake County roof & water claim

A homeowner in the Leesburg area came to us after a roof leak spread into the kitchen ceiling. We documented the full extent of the loss — roof, interior, and water damage the first look had missed — and pursued a claim of roughly $29,000 to make the home whole again.

Settled ≈ $17,600

Orlando pipe & water claim

An Orlando homeowner suffered sudden water damage from a failed pipe. We re-scoped every affected area from top to bottom, and the claim was settled at the carrier’s final agreed figure of about $17,600.

Real claims handled by Public Loss Adjusters. Client details are anonymized and dollar amounts rounded to protect privacy. Every claim is different; individual results vary.

A claim we see all the time: a Florida carrier inspects wind or water damage to a roof and ceilings, then tries to write most of it off as “wear and tear” and pay only a fraction. We re-document the true cause and full extent of the loss and push the claim back open — because ensuing water damage from a covered event is covered, no matter how the first adjuster labeled it.

Own a business, apartment community, or commercial property?

Commercial losses carry far more at stake — business interruption, larger structures, complex policies. See our dedicated resource.

Commercial Property Damage Claims →

⏰ Florida law limits how long you have to reopen or supplement an underpaid claim

If your Florida claim was closed or underpaid, Fla. Stat. 627.70132 generally gives you a running window to act — but the clock starts on your date of loss, not the day you discover the shortfall. In most cases that means you may have less time than you think.

Reopen a closed claimgenerally within 1 year of the date of loss — for additional costs on damage that was already disclosed.
File a supplemental claimgenerally within 18 months of the date of loss — for additional damage from the same event the insurer already adjusted.

Your policy’s own notice terms can be shorter, and every claim is different. Figuring out whether your window is still open — and acting before it closes — is exactly what we handle. Call (352) 353-4556 and we’ll tell you where you stand.

Is My Window Still Open? — Call (352) 353-4556

General information about Florida claim deadlines, not legal advice. Statutory windows can vary by claim and policy, and your policy’s prompt-notice terms may be shorter — contact us to confirm your specific deadline.

Get Your Free Claim Review

Tell us what happened. A licensed public adjuster will review your denied, underpaid, or storm-damaged claim — free, with no obligation. The sooner we start, the stronger your claim.

By submitting, you agree to be contacted about your claim. Your information is never sold.

Prefer to talk now?

Call and speak with a licensed public adjuster. If you reach voicemail, leave your name and number and we’ll call you right back — the first live conversation is what moves a claim.

Public Loss Adjusters · Lic. #A161638
PO Box 560404, Montverde, FL 34756
Serving Orlando & all of Central Florida

Don’t leave your claim to the insurance company’s adjuster.

Denied, underpaid, or storm-damaged in Central Florida? Get a free claim review today.

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