Frequently Asked Questions

Do I need a Loss Assessor?

Loss Assessors are appointed by policyholders to manage a claim on their behalf. They can be called on to help with all manner of loss-related insurance claims and can help get you the biggest return for your insurance claim. (There is no difference between a loss assessor and a public loss adjuster.) 

Can an insurance claim be reopened?

Florida is one state where homeowners can reopen a closed home insurance claim after it has been settled. However, there is a statute of limitations, which is currently five years. If you wait until after this period of time, then your claim will be considered officially closed and cannot be reopened.

How long does an insurance claim take?

NOTE: This question assumes that the insurance company has or will agree to coverage 30-120 days

There are many factors that will affect how long an insurance claim will take. In the simplest of claims, under the most optimum conditions, it can be a little as two weeks, but this almost never happens. Even if you do everything right on your side, there are many factors that can affect the claims process:

  • The times- No one was ready for Covid!
  • Severity
  • Complexity (and dollar amount)
  • Season
  • Carrier Policy

How long do you have to make an insurance claim?

This time limit can be anywhere from 30 days to a year depending on the insurer. Waiting too long to file a claim could be used by your insurance company as grounds to prove that you are not in compliance with a condition in your homeowner’s insurance policy, giving them the right to deny your claim for coverage. Some claims can be filed on the date of discovery as opposed to the date of loss. Speak to us for details.

Are insurance claims taxable?

We recommend posing this question to your tax professional, as there are many variables. We are insurance claim experts. We will help you get the most possible for your insurance claim; its up to you and your accountant what to do with it.

How to negotiate a settlement with an insurance claim adjuster?

  • Have your facts in order- The burden of proof is on you, the insured to prove that you have a claim and what the value of that claim is. It says so right in the policy. If you don’t know how to find the value of an insurance claim, call a professional.
  • Make sure you know what caused the problem- You will be quizzed on when the loss happened, what caused the insurance loss and when you noticed it. Getting these dates wrong can result in a denial of coverage.
  • Remember, settlements are final- If you agree to a number and sign off on it, that number is final, even if you find hidden damage after. Make sure you get everything you deserve.

How to appeal an insurance claim denial decision?

Before you contact your insurance agent or home insurance company to dispute a claim, you should review the claim you initially filed. Consider if there is any way you can improve the quality of evidence showing the damage or a loss, which can have a significant impact on the settlement.

For example, you should have more photos ready to submit and bolster your case for the amount you claimed. Photos, videos, repair estimates and receipts for items are all materials you should organize before reconnecting with your agent or company, assuming you didn’t include them in your initial claim. After analyzing your initial claim paperwork, call and speak to either your agent or company’s claims department about the estimate you received from the adjuster. Ask them if your claim can be reviewed again based on your new evidence, or if the adjuster can reexamine the property damaged or lost. 

After that, contact us and we’ll work with you to get the best claim result possible.

What is recoverable depreciation on a homeowner’s claim?

If your homeowners’ insurance policy includes replacement cost coverage and you file a claim for property damage, then you may be eligible for reimbursement to cover the depreciation of the affected items in question. In such a situation, the depreciation on the affected items would be considered recoverable. Recoverable depreciation is calculated as the difference between an item’s replacement cost and its actual cash value.

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